Cancellation Policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day
- on which you or a third party other than the carrier designated by you received the goods ,
- in the case of a partial delivery: on which you received the first partial delivery .
To exercise your right of withdrawal, you must
NIMORI Franke & Thürnagel GbR
Prälat-Wellenhofer-Str. 21
81377 Munich
Germany
Email: info@nimori.de
Phone: 0151 51829241
by means of a clear statement (e.g. a letter sent by post or email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.
If you declare your revocation by email, you will receive confirmation from us that we have received your revocation.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of your right of cancellation before the cancellation period has expired .
Consequences of revocation
If you cancel this contract, we will reimburse you all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day on which we received notification of your cancellation of this contract.
For the refund, we will use the same payment method you used for the original transaction, unless expressly agreed otherwise with you. Under no circumstances will you be charged any fees for this refund.
We may refuse to refund until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the deadline .
You shall bear the direct costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
Sample cancellation form
If you wish to cancel the contract, please fill out this form and send it back to:
NIMORI Franke & Thürnagel GbR
Prälat-Wellenhofer-Str. 21
81377 Munich
Germany
Email: info@nimori.de
I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods:
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Ordered on ( ) / received on ( ):
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Name of consumer(s):
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Address of the consumer(s):
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Signature of the consumer(s): (only if notification is made on paper)
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Date:
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(*) Delete as appropriate.